hear from our clients.
Timber Haus New Home Testimonials
Client: Al & Mari-Jayne
Client: Gyn-Gyn & Craig
Client: Jenny & Brian
Client: Noah Kim
Client: Jared & Jenna
Client: Larissa & Tom
Feedback from Timber Haus Homeowners
“As a first-time homebuyer, I had mixed feelings of excitement and anxiousness. I was excited to own a place that I could call my home, but at the same time, I was anxious because a house was not something I could get a refund for. However, my concerns began to dissipate once I started to move through the transaction and got to know the Timber Haus team.
James, the Team’s sales representative, truly works hard to support the home-buying process. He effectively communicated my requests and concerns to the Timber Haus team to make everything happen smoothly. Bryn, the Team’s construction superintendent, is always readily available to answer your questions or concerns about the property and try his best to accommodate your wants and needs.
Don, the Team’s president, came to do a walkthrough with me himself since I could only come after work. He was thorough and explained everything from the buyer’s perspective, which was helpful as a first-time homebuyer. I could feel that he is proud of what his Team builds. The whole process has been enjoyable, and I look forward to starting the next chapter in my life in this home.”
Client: Noah
“We recently had Timber Haus Developments construct a legal suite in the basement of our 1957 raised bungalow. We met with a few different companies to get a quote and see who would be the best fit for our project. We decided to go with Timber Haus, and John Wilson led the project. We could not be happier with our choice!
From start to finish, John communicated with us every step of the way. He is both trustworthy and professional. He had great vision, ideas and recommendations but always wanted our input to ensure we were getting what we wanted. Since our house is old, there were, of course, a few issues along the way; John told us that these issues might arise and handled them well.
We now have a well-constructed new basement suite that looks amazing! We highly recommend Timber Haus Developments and would not hesitate to hire them in the future. Thanks so much to John and his Team for a great job! “
Client: Chad & Janine
“My wife and I purchased a home from Timber Haus in March 2018. We have been settled in for over six months now and are incredibly happy with our purchase.
We looked at several homes for about a year. We lived down the street from home we ended up buying but were unsure about the whole “skinny” home. We were lucky enough to watch our home in North Glenora go up. We spent a lot of time touring all different kinds of houses in different areas. We were very impressed by Timber Haus’s ability to make a skinny house feel big, bright, and open. Their design and use of space are, in my opinion, one of the best in the market. I have spent the last eight years working in commercial real estate on the business’s multi-family investment side. It helped (also likely made it a lot more painful for my wife) having experience working with developers and having some knowledge of reputations in the business. Many individuals and companies are building new homes, and it is hard to tell the good from the bad. We had a few builder friends over a couple of weeks ago, and they were very impressed by the attention to detail and thoughtfulness of design.
Every new home has some minor deficiencies. John is very responsive and always happy to help. Deficiencies have been fixed in 1-2 days and done right. Some of the repairs have likely been out of the scope of typical deficiencies. We also had Timber Haus build us a fence. My timeline was very unrealistic, but John (and I believe Don one evening) got the job done to ensure my landscaping guys could get started.
Timber Haus is building two houses next to us. It has been a lot of fun watching the build. Everyone from framers to drywallers has been incredibly respectful to us. I would use Timber Haus again and likely will on our next home build. I have recommended them to family members and close friends in the market to buy or build. I am confident with their ability to perform and continue to build great homes.”
“A year ago today, I signed a contract with James to build a ground level garden suite behind my son’s home. The next step was to have James, John, and Jeff come for coffee at the site to plan and see if it was possible. As expected, building during a pandemic caused many delays (construction design changes on my part and permit delays), but the Timber Haus team forged forward and never complained about the many questions I had and the process.
Meeting Tammy in July 2021 to choose finishes and design was a fun process. Tammy was confident and knowledgeable and a very pleasant and personable person to be around. Construction I don’t think started until October, and not once has Jeff complained about the many questions I’ve asked! I do now feel more enlightened about the whole building progress. Any time I was frustrated with a process there was someone from this team that put everything in perspective for me which was much appreciated.
I just wanted to take a minute to thank you all for your patience, professionalism, and the excellent contractors you’ve hired. I will soon be moving into my home, and I couldn’t have done it without you all.”
Client: Angie
“We are currently in the process of building a custom infill home with Timber Haus. Our project is at the halfway point. The process and experience so far with this company have surpassed our expectations. They have been organized, professional, straightforward to work with, and generally a great bunch of people.
The trades have been lined up amazingly, leaving no downtime in between phases of the house. It is going up so fast. We can see the care put into every detail and have no doubt this will be a home of the highest quality. They go out of their way to make sure you are getting an outstanding experience. We are excited for the final phases of our build and so so happy we chose Timber Haus.”
Client: Jenny
“My son took possession of a beautiful, bespoke garden suite built by Timber Haus. Don and Jeff Tolsma, along with John Wilson, were an amazing team to work with to make our dream become reality. If you’re in the market to build, I would absolutely not hesitate to recommend Timber Haus as your developer. They made the complicated process of building a home so easy, and I found that they have a much higher degree of finishing compared to most developers.
Don’s philosophy is “A great home at a fair price is far superior to a fair home at a great price”. I would concur that they walk the walk as we were not “nickeled and dimed to death” and in the end, we got an amazing functional home for my son that will enable him to live with dignity and respect.”
Client: Jill
“As first-time home builders, we had many questions, mainly as we chose to build an infill home along with a detached garage with a Garden Suite – all at the same time. It involved a lot of decision points and moving pieces that we were looking for help to complete. We consider ourselves lucky to connect with John and Don at Timber Haus when we were ready to move forward with our project. At the beginning of our project, the city was making changes to building garden suites’ regulations. The Timber Haus team was extremely knowledgeable about old rules, new rules, and upcoming rules. They took the lead in navigating this complexity to ensure we could design the house we wanted while still working within the city’s bylaws.
Timber Haus made the design process enjoyable. They knew the right questions to ask and how to help us conceptualize what we wanted. They were able to take our ideas and turn them into our dream home. Everything was custom, and we were able to make several changes (both adding things and removing things we thought we wanted but realized that we did not once we saw the drawings). It was a flexible, fun design process.
Construction went faster than anticipated. From demolition to getting the keys was only nine months. They guided us through several walk-throughs during the build and allowed us to ask questions and provide feedback at every stage. Our site superintendent Bryn was quick to respond anytime we reached out to him. He made the experience personal and even provided us with a beautiful drawing of our home when we moved in. That was such a nice touch. We have been in the house for four months now and are happy with the finished product. This is a very sturdy, well-built home with beautiful built-in features. Even after the key hand-off, Timber Haus has been very quick to respond to our questions. I wouldn’t hesitate to hire them again or recommend them to a friend.”
Client: Dan & Jenn
“When I first decided to sell my condo and build a garden suite, I researched online and reached out to a few contractors. ln my opinion, the best contractor for me was Timber Haus because they had staff that go above and beyond to answer all your questions in a timely manner. After my first site meeting with John, James and Jeff, there were extremely pleasant and informative as to the details of building with them. I was impressed when John, the Vice President, went thru the yard to view where I wanted to build. He jumped the 4 ft chain link fence in search of the utilities so he could answer my questions!
After my initial meeting, Jeff, the Site Superintendent, advised that if I had any questions, don’t hesitate to contact him directly. I was informed of the steps and told that I would meet with Tammy from the design team to make choices for finishes. This was not the first time I designed a property; knowing how fussy I am, the design decisions were lots of fun. This builder does not do the basics; they step up their finishes to something that would look really nice. I chose quartz countertops, etc., and those upgrades are added to your contract, which is to be expected. You get what you pay for, and the onus is on you to read your contract, so you know what’s included.
The Timber Haus team goes the extra mile to see that you’re happy and that the contractors they hire are second to none. This was an excellent journey, and I can’t express enough gratitude.”
Client: Sassy & Angie